Frequently Asked Questions
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Original works on stretched canvas, including stunning Caribbean paintings and original tropical art, will ship within 3 - 5 business days (unless otherwise indicated on the art page) and are usually received within 5-10 business days after shipping, depending on your location.
HOW DO YOU SHIP?
I prefer to ship with UPS for speedy delivery. The UPS Store professionally packs and ships my Caribbean paintings, ensuring they are fully protected and insured right to your doorstep. All orders of my original tropical art, receive a tracking number sent via email after the package has been shipped.
DO I HAVE TO PAY FOR SHIPPING?
NO. I provide Free Shipping on all my tropical paintings! I sell and ship my original tropical art, including stunning Florida art, to customers within the continental U.S. only.
DO YOU ACCEPT RETURNS?
Returns accepted within 7 days
I take great pride in 100% customer satisfaction regarding my paintings. If for any reason you're not satisfied with your original tropical art purchase, please contact me within 3 days of delivery before you return anything. I will try to rectify any problem to see if we can come to a solution so that a return isn't necessary.
IF MY ART WAS DAMAGED IN TRANSIT -- WHAT SHOULD I DO?
Damage due to shipping is very rare for my paintings. Each piece of my tropical art will be securely and professionally packed to ensure protection. However, if your original tropical art is damaged during shipping, you will receive a full refund minus shipping cost fees by following the process outlined on my website's Buying Process page.
DO YOU ACCEPT COMMISSIONS?
Absolutely! I love collaborating with collectors to create the perfect Caribbean paintings that enhance their space. For more information on commissioning original tropical art, please send me an email and view the commission process on my website where you can explore my Florida art collection as well.