I want the experience of buying tropical art to be a pleasant one for you. I have kept a 100% positive feedback rating of satisfied customers
High Quality materials
All of my tropical paintings are created using high-quality canvases and paints
I've been creating and selling my Caribbean art to home owners and businesses for more than 30 years
The checkout and secure credit card payment processing are done through PayPal or Square. Your financial information is not passed through to me and is kept secure and confidential. Upon payment, I will receive an instant notification and be provided with your shipping address.
A certificate of authenticity is provided with all the paintings I create. The certificate states the following:
- The painting's name and dimensions
- The artist's name (myself) and the fact that it is hand-made
- The date the painting was created
- The media used
- The location where it was created (Sarasota, FL)
- My signature
Free Shipping on all paintings!!
Receipt of your painting quickly and in perfect condition is my top priority. I usually use UPS to professionally package and ship my paintings and find that it is the safest and most efficient shipping method. The art is always insured with delivery confirmation and you can expect your item to arrive within 5-7 business days of ship date (unless otherwise discussed or noted). You will be able to track your package through a UPS tracking number.
Multiple paintings purchased by a customer are not boxed together -- they are shipped individually for insurance purposes.
I take great pride in 100% customer satisfaction. If for any reason, you're not satisfied with your purchase, I've outlined the following guidelines to help make your return a smooth and seamless experience:
Your satisfaction is important to me. I want you to love your new artwork. If you are not satisfied with your painting, please notify me within 3 days of delivery before you return anything as I will try to rectify any problem to see if we can come to a solution so that a return isn't necessary.
If not satisfied with your purchase, return your purchase through UPS (with tracking) within 7 days for a refund of your purchase price.
Since I offer FREE Packing/Shipping/Insurance, I have already paid for those costs in getting your painting to you. Therefore, the customer pays for all return packing, shipping and insurance costs. If it's in good, reusable condition, please use the same box and packaging materials to carefully pack and return your purchase.
Once the painting is received back and is in good resale condition, you will then be credited the price of the painting back to your account. Therefore, make sure you have packaged the painting securely.
Because custom commission orders are made to the specifics of the customer, they are not returnable. However, the custom commission pre-project approval process is so thorough it should eliminate any problems.
Damage due to shipping is very rare. My paintings will be securely and professionally packed and padded. However, if the item is damaged during shipping you will be refunded your purchase price by following the process below.
The customer must hold on to all original packaging in order for a claim to be processed. If the original packaging is not available, I am not able to help in the claim process and it is the customer’s full responsibility. Please take a photo of the damage immediately for insurance purposes. I am not responsible for claims of damage with no photo proof for insurance claims. You also need to return the damaged artwork to me via UPS (with tracking) marked as shipped within 7 days of receiving it.